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Medicare Mental Health Check In is a new digital service that offers free evidence-based and confidential support to help people manage mild mental health challenges, like stress, anxiety, and low mood.
As a form of early intervention support, it helps people build practical skills, confidence, and improve their mental health through low-intensity Cognitive Behavioural Therapy (LiCBT), while reducing pressure on higher-intensity services.
The service can support people by teaching skills to help them manage their thoughts, feelings, and behaviours, helping with:
- Facing fears
- Lifting their moods
- Managing worries
- Finding solutions to problems
- Sleeping well
- Staying well
- Balanced thinking.
People can choose to work through the programs independently, or with guidance from a qualified mental health practitioner via telehealth.
Qualified mental health practitioners are trained to deliver LiCBT, including counsellors, social workers, psychologists, registered nurses and occupational therapists.
Medicare Mental Health Check In is part of the broader Medicare Mental Health services, which includes the national website (medicarementalhealth.gov.au), Medicare Mental Health phone service (1800 595 212), Medicare Mental Health Centres, and Medicare Mental Health Kids Hubs.
Who is Medicare Mental Health Check In for?
Medicare Mental Health Check In is a free service for people aged 16 and over living in Australia, with no referral or diagnosis needed. People do not need to be an Australian Citizen to access the service.
The service is most appropriate for mild or early-stage mental health challenges. It may suit people who are showing mild mental health symptoms, may be struggling in their day-to-day lives and would benefit from early support, rather than high-intensity care.
It is not suitable for moderate to high support needs or people in crisis, and it is not intended to replace clinical assessment, diagnosis or ongoing therapy for more complex or severe support needs.
How people can access the service
Talk to help-seekers about the service and, if it’s appropriate for their needs, you can encourage them to visit mentalhealthcheckin.gov.au or call Medicare Mental Health (1800 595 212) for more information.
Medicare Mental Health will determine if Medicare Mental Health Check In is right for them. If it isn’t the right fit, they will be connected to a more suitable service, so they don’t have to repeat their story.
More information
To find out more about Medicare Mental Health Check In, visit mentalhealthcheckin.gov.au.
Resources are also available for health professionals including a fact sheet, poster and explainer video. Visit mentalhealthcheckin.gov.au/resources.
If your patient or someone else is in immediate danger, please call 000. Your patients can also access crisis support through Lifeline (13 11 14) or the Suicide Call Back Service (1300 659 467).
The service is funded by the Australian Government and delivered in partnership with St Vincent’s Health Australia.
All news
Medicare Mental Health Check In is a new digital service that offers free evidence-based and confidential support to help people manage mild mental health challenges, like stress, anxiety, and low mood.
As a form of early intervention support, it helps people build practical skills, confidence, and improve their mental health through low-intensity Cognitive Behavioural Therapy (LiCBT), while reducing pressure on higher-intensity services.
The service can support people by teaching skills to help them manage their thoughts, feelings, and behaviours, helping with:
- Facing fears
- Lifting their moods
- Managing worries
- Finding solutions to problems
- Sleeping well
- Staying well
- Balanced thinking.
People can choose to work through the programs independently, or with guidance from a qualified mental health practitioner via telehealth.
Qualified mental health practitioners are trained to deliver LiCBT, including counsellors, social workers, psychologists, registered nurses and occupational therapists.
Medicare Mental Health Check In is part of the broader Medicare Mental Health services, which includes the national website (medicarementalhealth.gov.au), Medicare Mental Health phone service (1800 595 212), Medicare Mental Health Centres, and Medicare Mental Health Kids Hubs.
Who is Medicare Mental Health Check In for?
Medicare Mental Health Check In is a free service for people aged 16 and over living in Australia, with no referral or diagnosis needed. People do not need to be an Australian Citizen to access the service.
The service is most appropriate for mild or early-stage mental health challenges. It may suit people who are showing mild mental health symptoms, may be struggling in their day-to-day lives and would benefit from early support, rather than high-intensity care.
It is not suitable for moderate to high support needs or people in crisis, and it is not intended to replace clinical assessment, diagnosis or ongoing therapy for more complex or severe support needs.
How people can access the service
Talk to help-seekers about the service and, if it’s appropriate for their needs, you can encourage them to visit mentalhealthcheckin.gov.au or call Medicare Mental Health (1800 595 212) for more information.
Medicare Mental Health will determine if Medicare Mental Health Check In is right for them. If it isn’t the right fit, they will be connected to a more suitable service, so they don’t have to repeat their story.
More information
To find out more about Medicare Mental Health Check In, visit mentalhealthcheckin.gov.au.
Resources are also available for health professionals including a fact sheet, poster and explainer video. Visit mentalhealthcheckin.gov.au/resources.
If your patient or someone else is in immediate danger, please call 000. Your patients can also access crisis support through Lifeline (13 11 14) or the Suicide Call Back Service (1300 659 467).
The service is funded by the Australian Government and delivered in partnership with St Vincent’s Health Australia.